In this episode, Gaurav talks about creating a company culture and keeping the customer in every conversation while always having total transparency with frontline team members....

In this episode, Randy talks about ongoing passion and commitment to the brand you work for. He puts it in simple relationship terms where he talks about; Start with fall in love, remain in love, and Believe then, believe now, believe forever. Use that belief to feel the passion or the purpose of the brand to give undivided attention to every guest, every time....

Every day Bob finds inspiration from stop signs where the rest of us stop. He has realized that behind every rejection there is a hidden opportunity and even if there’s a failure, that cannot dampen the attitude and passion for your goals. Once you have this mindset, stop waiting, and start running now!...

In this episode, Adam emphasizes to build loyalty not 100% by quantitative metrics but also with the presence of empathy, intuition, and creativity. He further shares that know who you are, what your value proposition is, and don’t try to be all things to all people....

In this episode, Derek shares that focusing on simplicity is the driver for market growth. He elaborates that it is important to focus on fewer things that deliver a much larger impact. He says, ultimate simplicity comes when you can tell your grandma in 15 words or less what you do. ...