After 20 years in in the corporate world, Arjun realized that, “Everything you do, impacts your customers’ feelings and all the feelings blend to influence the customer’s relationship with your brand.
YOU ARE IN CUSTOMER FEELINGS BUSINESS."
#1 STRATEGIC PROBLEM SOLVING
Starting with “WHY” and a “CLEAR VISION OF SUCCESS” will put your team on path to success.
Arjun would love to partner with you to help you create a roadmap to success, how you can win by separating your brand’s offering from competitor’s and putting you on the path to a BIG WIN.
#2 GET TO KNOW YOUR CUSTOMER
A customer is not a number, not a bar chart. A customer is a human being with real feelings, who visits your store with a lot of anticipation. You must get to know your customers before you start your journey to wow your customer.
Let Arjun showcase for you simple ways to learn who customers are, why they need you and how they react to your offering. Arjun can help you identify how to create guest experience elements to take your customer feelings to the next level.
#3 TAKING STRATEGY PLAN TO ACTION
The success of a brand comes from clarity on “what every customer gets every time” and processes the brand has in place to deliver it, every time. Arjun specializes in building process that takes the consumer plan into reality.
During his corporate days, Arjun was the Vice President of Marketing & Operations at Papa John’s, where he built their online business, now worth more than $1 Billion a year and led the 3,000-restaurant chain to 4-years of record growth. Arjun also held Sr Marketing positions at Boston Market, Pizza Hut and Jillian's Entertainment.
Today Arjun Sen is the President of ZenMango, where he helps brands like DISH Network, Walgreens, DaVita, Coca Cola, Domino’s, A&W, Einstein’s, Maggiano’s, Smashburger, Red Robin, Chili’s, Mad Green’s, Chipotle, McDonald’s, Metro Brokers, Millennium Promise, Aspen Academy, Colorado Division of Wildlife, Glass Doctor, Floyd's Barbershop, Gameworks, and Tiger Woods Inc. take the next big step to Win Big.
He is a whisperer to CEOs and CMOs of high impact brands and helps take their brands to the highest level.
Arjun is also highly rated keynote speaker and celebrated author who, as a corporate insider, has put brands of all sizes on the path to Win Big. He got his Undergrad in Aeronautical Engineering from IIT Kharagpur, India and his MBA from Brigham Young University, Provo, Utah, USA.
All photography by Pete Longworth