I was at Floyd’s Barbershop for a haircut. My stylist Dawn greeted me and during the haircut I learned that she has worked with the company for 11 years. I asked “What do you like about working here? Dawn: “Every day when I come to work, I get a chance to make people in Denver Colorado BEAUTIFUL.” I was not sure what she meant and wanted to know more, “Make Denver Beautiful?” Dawn: “Yes, every person leaves my chair FEELING CONFIDENT AND BEAUTIFUL.” Wow. I realized how lucky I was to get a haircut from Dawn. She was not just cutting my hair. She had a vision of what I would feel when I left which gave her a clear purpose; something most business service providers do not have. Just like Starbucks offers more than just a coffee, it offers a well-deserved break experience and Disney is not just theme park, it also leaves guests with...
Read More